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QBO 4e UPDATES

We like to get it right the first time, but sometimes things change or we need to tweak something. So we will post it here for you.

Click here to see Monthly QBO Updates Newsletters.

Since QBO is updated on an ongoing basis, updates to QBO may result in differences between the new QBO changes and some of the screen captures and instructions in your text. If it is a major update, we will post an update here to assist you.

Your QBO screens may reflect the following QBO updates. Note that some updates may relate to specific instructions in your QBO 4e text (Chapter Updates) while other updates relate to changes in the QBO features (QBO Feature Updates).


QBO FEATURE UPDATES


QBO NAVIGATION BAR UPDATES

Note that the QBO Navigation Bar on the left continues to change with different features and customization options. The Navigation Bar screen captures in your text displays the selections that you will be using in the text and may differ from the exact Navigation Bar that appears on your screen.

Previously QBO offered two options for the left Navigation Bar: Accountant view and Business view. QBO is changing the left Navigation Bar again and this time there is only one Navigation Bar, instead of Accountant view and Business view. [Update 2023.06.26, 2023.09.22]

We received the following information from Intuit Education regarding the QBO Navigation Bar update project rollout that will be in two phases:

  • Phase 1 - Opt-in Period (Mid August). Customers can try out the new experience using a toggle added to the left nav. We will start at 5% of the user base and scale to 100% in approx. 1 week.

  • Phase 2 - GA Rollout (Late September). We will start at 1% of the user base and scale to 100% in approx. 1 week.

A sample of the new Navigation Menu follows. Note the main differences are:

  • Banking. Banking on the Navigation Bar in the text is now Transactions > Bank Transactions.

  • Chart of Accounts. Chart of Accounts (Accounting) on the Navigation Bar in the text is now Transactions > Chart of Accounts.

  • Recurring Transactions. Recurring Transactions can still be found using Gear > Recurring Transactions. In addition, recurring transactions can be accessed from the Navigation Bar: Transactions > Recurring Transactions.

  • The order of the selections on the Navigation Bar may vary from the text. However, the new Menu settings feature (at the bottom of the Menu bar) permits you to change the order in which selections appear on the Navigation Bar. So you now have the option to change the order of the selections to the one shown in your text. In addition, you can set up Bookmarks for your frequently used Navigation Bar items (select Edit Pencil by Bookmarks in the Navigation Bar).

You can see more details about the new Navigation Bar here.

To view a video about updated QBO Navigation, click here.

[Update 2023.07.20, 2023.08.10, 2023.10.06, 2024.04.03]

Sample of Updated Left Navigation Bar


QBO SETUP UPDATE (CHAPTER 1 SECTION 1.1 Page 8, PROJECT 1 Page 84, CHAPTER 11 SECTION 11.2 Page 695)

QBO continues to roll out updates to various sectors are various times. Sometimes the updates are rolled out for testing and feedback only. Your QBO Setup screens may vary from your text. Note that the QBO setup is used in the following sections of your text:

  • Chapter 1 Section 1.1 Page 8. For your convenience, a PDF file with a setup update for Chapter 1, Section 1.1, Page 8 appears under Chapter 1 updates below (scroll down to view). Note that QBO set up may continue change and the order of the set up questions may also change.

  • Project 1 Page 88. For your convenience, below under Chapter 1 Updates is a PDF file with a setup update for Project 1, Page 88, beginning with Step 6.

  • Chapter 11 Section 11.2 Page 695. For your convenience, below under Chapter 11 Updates is a PDF file with a setup update for Section 11.2, Page 695 to 698.

[Update 2023.01.23, 2023.08.03, 2023.08.29, 2024.03.01]


QBO INVOICE UPDATE

MAY AFFECT CHAPTERS 3 5 6 7 11

Scroll down for New Invoice Updates for: Section 5.9 Create Invoices and Section 7.7 New Invoice Update

The latest update: per Intuit, the Old Invoice Layout will be discontinued in May 2024.

QBO is rolling out a new Invoice format. Since the rollout is accomplished in sectors, instead of all at one time, the changed Invoice format may appear at different times for different QBO users.

Important Update: New Invoice Layout Standard. Intuit has announced that the new QBO Invoice layout will become standard with a phased rollout. The rollout for selected users begins mid-October 2023 and continues for various user groups through 2024.

As of now, we do not have detailed information about when you might expect to see the new Invoice layout standard. Until the new Invoice layout becomes standard, you may still select to use the Old Invoice Layout that matches your text.

Here’s the most crucial point: Once the new Invoice layout is rolled out and becomes the standard for your QBO company, you will no longer have the option to use the Old Invoice Layout. This means that your Invoice layout will automatically switch to the new format according to Intuit’s rollout schedule and you will not be able to select the Prior Invoice Layout.

Stay tuned for the new Invoice standard. Updates related to the new Invoice standard will be forthcoming and posted here.. To view a video with more information about how to use the New Invoice Layout., click here. [2023.09.19]

If you have access to the old Invoice format that matches your printed text, when you select the + New > Invoice instructions in your text, if the New Invoice Format appears on your QBO screen, complete the following steps to access the prior Invoice format that is consistent with the Invoice screen captures in your text.

  1. (+) New > Invoice to display the invoice.

  2. If the new Invoice format appears, select Old layout in the upper right corner of the Invoice window.

  3. Select Leave to go to the prior Invoice format. [Update 2023.01.13, 2024.03.01]


QBO REPORTS UPDATE

Intuit has announced that some users may experienced an enhanced reports experience with the option to switch your experience back to the classic report view. To be consistent with your text, switch back to the report classic view if you are provided that option.

Intuit has also announced that all reports will be changing to the new enhanced experience, without the option to switch back to the classic view. Below are changes you may see happen in waves over the next several months:

  • Group and Filter buttons may appear at the top of the page instead of the Customize button.

  • More attributes and column headers have been added so better group and filter report data.

  • More ways to customize how data will appear have been added.

Here is the timeline for QBO Report Enhanced Experience:

  • January 2024: the first reports will be updated to the new experience in January 2024.

  • July 2024: All reports will be gradually updated through July 2024.

[Update 2023.12.13]


QBO PRODUCTS & SERVICES UPDATE

Intuit has announce that Products and Services updates will be rolled out for selected users. If you see a BETA button on your Products and Services features, you are one of the selected users to see the new roll out.

PRODUCTS AND SERVICES BETA ANNOUNCEMENT

See Chapter 3 Page 183 C3.1 Step 5 update below for a QBO Products & Services Update.

[Update 2024.02.06, 2024.04.03]


QBO FORMS FREEZING

When you attempt to open a QBO form, such as an Expense form, if it freezes on your screen and you are unable to see the entire form, try refreshing your browser to reload and view the entire form. [Update 2023.01]


NEW INTUIT ASSIST

Click here to learn more about the new Intuit Assist — a new QBO AI-powered financial assistant, now available in beta and rolling out more broadly later this year.


CHAPTER UPDATES


Chapter 1

Section 1.1 Page 8 New QBO Setup. For your convenience, posted here is a PDF file with a setup update for Chapter 1, Section 1.1, Page 8 that some QBO users are now seeing. Note that QBO set up may continue change and the order of the set up questions may also change. For example, if you are asked, How do you request and take payments?, select Invoices and Cash or check. [Update 2023.09.22, 2024.03.01]

Page 74 Q1.1. Change to: a. Reports. [Update 2024.02.12]

Page 74 Q1.2. Change to: c. Other. [Update 2024.02.12]

Page 74 Q1.4. Change to: a. From the Navigation Bar, select Transactions. [update 2024.02.12]

EM1.3 Item 1. There are reports that this setting may be set to Off, instead of On. If your setting displays as Off, change it to On. [Update 2023.06.21]

EM1.4. Item 7. There are reports that this setting may be set to Off, instead of On. If your setting displays as Off, change it to On. [Update 2023.06.21]

Project 1 Page 88 New QBO Setup. For your convenience, posted here is a PDF file with a setup update for Project 1, Page 88, beginning with Step 6. [Update 2023.09.22, 2024.03.01]

P1.5 Item 7. There are reports that Automatically apply bill payments setting may be set to Off, instead of On. If your setting displays as Off, change it to On. [Update 2023.06.19]


Chapter 2

Payments to Deposit versus Undeposited Funds Account Title. Note that QBO has been using the account title, Payments to Deposit, for funds that are being held to deposit in the bank at a later time. Payments to Deposit is the account title that is used in Chapter 2 of your text. Previously. this account was referred to as Undeposited Funds. If your QBO Chart of Accounts adds an Undeposited Funds account, for consistency with your text, use the Payments to Deposit account as instructed in your text instead. [Update 2023.06.19]

Inactivating Accounts. Note that if you have any issues inactivating accounts in your COA, try to inactivate each account separately instead of as a batch. Intuit continues to change the COA that is automatically provided, so do your best to match the COA provided for you in Chapter 2. [Update 2023.09.12 Special thanks to Pat Carter of Green River College]

Billable Expense Income - 1. It has come to our attention that, for reasons yet unknown, this account may appear in your COA, and even if it is inactivated, it may reappear. [Update 2023.09.22 Again, special thanks to Pat Carter of Green River College]

Page 140 & 144, EM2.3, EM2.8. Be aware that although you are instructed in EM2.3 to select Owner’s Equity for Detail Type for Retained Earnings, in the report in EM2.8, Retained Earnings may appear as the Detail Type for the account in the COA report. [Update 2024.02.06 Special thanks to Greg Noack of Sauk Valley Community College for bringing this to our attention]

Page 158, P2.1 Question 3. If your screen displays information different from what Connect shows as correct, please reach out to your instructor for guidance. [2023.09.13 Special thanks to Marina Kessens of Ivy Tech Community College]


CHAPTER 3

Pages 227 and 244, Carole Design Media should be Carole Media Design. Regrettably during our various accuracy checking phases, it was overlooked that Carole Design Media was introduced in Chapter 3, but appears as Carole Media Design in later chapters. The most expedient update is to change Chapter 3 to Carole Media Design. [Update 2023.10.06 Special thanks to Professor Sara Barritt and her student of Northeast Community College for reporting this discrepancy.]

Page 183 C3.1 Step 5. With the QBO Product and Services update, your Product and Services report may no longer display the two additional items: Hours and Sales. Prior to the update, these two items were automatically added. Now, your PS report may only display the item you added: Transport. [Update 2024.04.02]


Chapter 4

Page 260, Section 4.4 Money Out: Recording Expenses Step 10 should be: In this case, since the software does not relate to a specific customer… [Update 2023.07.14]

Note that in Chapter 4 when uploading Banking transactions, if your Banking screen does not contain the drop-down menu option, Upload from File, select Gear icon > Import Data > Banking Data. [Update 2023.09.13 Special thanks to Steve Carter of Lone Star College]


Chapter 5

Section 5.9 Customer Invoices, Create Invoice, Pages 338-341. For your convenience, posted here is a PDF file with the Invoice update for Section 5.9, Customer Invoices, Create Invoice for pages 338-341. [Update 2024.03.01, 2024.04.02]


Chapter 6

C6.2 Page 397 Step 7. If your Pay Bills screen does not display the Checking Account balance after the bill is paid, after saving the Pay Bill, to view the Checking account balance, from the Navigation Bar, select Transactions > Chart of Accounts > View Register for Checking account. [Update 2024.04.03]

P6.10 Page 422, Paragraph 1. …crosscheck the progress of your QBO work at this point. [Update 2023.03.22]


Chapter 7

Section 7.7 Page 443 - 448 New Invoice and Sales Tax Update. For your convenience, posted here is a PDF file with the Invoice and Sales Tax update for Section 7.7. [Update 2024.03.01]

P7.8 Page 487 - 488 Steps 1, 4, 5. For your convenience, click here to view the Invoice and Sales Tax update.

P7.10 Page 490 Step 9a. If using the new Invoice update, step 8a. should be: a.Select Manage > Actions > Transaction Journal. [Update 2024.04.03]

P7.12 Page 493 Step 8a. If using the new Invoice update, step 8a. should be: a.Select Manage > Actions > Transaction Journal. [Update 2024.04.03]

P7.13 General Ledger Quick Check. There have been reports that for P7.13 General Ledger in Account 1300 and 3001, QBO may display the Inventory Starting Balance for ‘Router’ in the accounts 1300 and 3001 with a balance of $0.00. [Update 2023.10.18 Special thanks to Professor Judy Dunaway and her students of East Mississippi Community College.]


Chapter 8

Section 8.4 Step 12. Should be: Enter Social Security No.: 123-45-6789. [Update 2023.10.24]

Section 8.6 Pages 521 to 523 Invoice Tracked Time. For your convenience, posted here is a PDF file for an Updated Section 8.6, Invoice Tracked Time. [2024.03.01]

EM8.4, P8.4, P8.5. Pages 543, 554. Invoice Tracked Time Update for EM8.4, P8.4, and P8.5 is posted here. [Update 2024.03.01]

P8.1 Step 2. If QBO will not permit you to select a service for a billable item on the time entry (you can select the service item, but it will display as None instead of the name of the service item (such as Support Services under the Support and Maintenance Category), here is a workaround:

  1. In the Product and Services list, add a newly created Category, such as a Consulting category. The name of the new Category does not really matter.

  2. Now change the Support Services (or problematic service item) to the new Category, Consulting.

  3. Refresh the screen or sign out of QBO and then sign back in to QBO.

  4. Next, change the Support Services item back to the original correct Category, such as Support and Maintenance Category.

  5. Refresh the screen or sign out of QBO and then sign back in to QBO.

  6. In the Time Entry form, select the billable service as Support and Maintenance: Support Services.

[Update 2023.10.11 Special thanks to Professor Sandi Ray of Evangel University for discovering this issue and finding a workaround.]


Chapter 9

EM9.5 Page 602. In the QBO Crosscheck for EM9.5, Connect may contain additional erroneous information that differs from your QBO 4e text. Follow the instructions in your QBO 4e text for EM9.5. For your convenience, posted here is how Connect should appear for the QBO Crosscheck for EM9.5. [Update 2024.04.02]

P9.2 Page 615. In the second paragraph, the second and third sentences should be:

So at the end of the accounting period on January 31, one month of insurance had expired @ $300 ($900/3 months = $300 per month). The two months of unexpired insurance is Prepaid Expenses: Insurance, an accept account with future benefit. [Update 2023.11.29 Special thanks to Susan Miller of Delaware County CC and Kevin]


Chapter 10

Section 10.11 Pages 656 to 666. For your convenience, posted here is a PDF file with a Tags update for Section 10.11, Pages 656 to 666. [Update 2024.03.01]


Chapter 11

Important Chapter 11 Note: In Chapter 11, check to confirm that in Connect, anytime there is a service provided and invoiced, Weeks 1-4, if the stated quantity is 2 in Connect. The related instruction in the EBook is just for a quantity of 1, which is correct. The workaround is to use the quantity that appears in your text. Please let your instructor know that about the Connect error so they can replace the assignment with a version available in the Connect question picker.

Section 11.2 New QBO Setup Page 695. For your convenience, posted here is a PDF file with a setup update for Section 11.2, Page 695 to 698. [Update 2023.09.22, 2024.03.01]

CC11.2.5 Step 8. There are reports that Automatically apply bill payments setting may be set to Off, instead of On. If your setting displays as Off, change it to On. [Update 2023.10.25]

CC11.3.10. Should be: If the following accounts appeared on Mookie The Beagle Coach Chart of Accounts, for each account, identify Account Type and Financial Statement on which it should appear. [2023.10.27]

CC11.3.11. Should be: If the following accounts appeared on Mookie The Beagle Coach QBO COA, identify the corresponding Line number on Form 1120S. [2023.10.27]

CC11.8.2 Steps 7.1, 7.2 q, r, 7.3. For your convenience, view the updates for Sales Taxes here. [Update 2024.04.03]

CC11.8.3 Step 8. Add: Deposit to Checking account. [Update 2023.11.16]

CC11.8.3 Step 10. Add: Deposit to Checking account. [Update 2023.11.16]


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